2019 Review of Trust.Zone

Trust.Zone Review

Virtual Private Networks (VPNs) have become extremely popular (and needed) in recent years. And as things stand, it looks like their popularity is about to grow even further. Therefore, many VPN providers were compelled to develop and improve their services in order to stand out in the industry and outperform their competition.

2019 Review of Trust.Zone
Trust.Zone Review 2019

Among them is Trust.Zone, a Seychelles-based company that offers a decent amount of features, even though it’s not a top performer. The service is still, however, worthy of consideration for users who seek to protect their online anonymity and secure their traffic.

Features

  • 157 servers in 87 different locations (34 countries): Trust.Zone has a more than decent network of servers spread across 87 locations. And while it is nowhere near being the biggest one, it still provides a fair number of 157 servers in 34 countries. Most of them are based in the US and Europe, while others are located in major cities across Asia, Australia, South America and Africa.
  • Three simultaneous connections at the time: With Trust.Zone, you can connect three different devices at the same time using a single account. This is useful for pretty much everyone as it allows them to surf the web from their desktop, tablet, and smartphone.
  • Unlimited bandwidth: Trust.Zone keeps no limits when it comes to bandwidth, which ensures that there will be no throttling.
  • Based in Seychelles: One of the great things about this service is that it’s located in the tropical paradise of Seychelles, where there are no data retention laws.
  • Compatible with Tor Network: Trust.Zone does not restrict traffic, which means you can use it with Tor Network to get that extra layer of security.
  • No-log policy: Trust.Zone keeps no logs of your online activities, meaning that the company will also not sell your data to advertisers or other third parties
  • 256-bit AES encryption: This is the strongest encryption on the market at the moment and a standard one for the VPN industry.
  • Torrenting support: The service supports P2P traffic, so users can enjoy a completely safe torrenting experience at all times.
  • Security protocols: The brand uses two strong security protocols — OpenVPN and L2TP, which create a secure tunnel around your online traffic and shield it from view.
  • Unlocks Netflix: While it does not have full Netflix compatibility, this provider can still give you access to several libraries that are unavailable in your region, and provide you with many hours of great content.
  • DNS and WebRTC leak protections: Many VPN providers suffer from data leak issues, which is why some of them, including Trust.Zone, offer leak protection features.

Interface

Trust.Zone’s interface is pretty simple to navigate and easy to use. On the bottom of the app, it offers a bar with several icons, including a list of servers, your current status, settings, and an easy exit from the app. Furthermore, a large connect button takes up most of the screen, while the page displays your current IP address and the server that you are connected to at all times.

The window itself is white, blue, and yellow, and as mentioned, the connect button takes the center of the screen. The interface could definitely be polished, and it is not as aesthetically pleasing as other VPN services. However, it is functional and user-friendly, and if that is what you are looking for, then you should have no problems.

Trust.Zone apps

Trust.Zone is a bit limited in the app department. While its apps are working properly, and there are several of them, they only cover Windows, Mac, Linux, Android, and iOS. For a lot of people, this might be all they need, in which case Trust.Zone is a perfect choice for them.

Apps for Trust.Zone VPN
Trust.Zone VPN Apps

However, the service does not offer a dedicated app for gaming platforms, Smart TVs, routers, and other similar operating systems. This may be a problem for those who prefer using large numbers of smart devices. And even though you could install Trust.Zone on some routers if you know how to set them up manually, there aren’t many instructions online that would help you use it on other platforms.

Install Trust.Zone Apps
How to Install Trust.Zone Apps

As for the apps that the service does offer, they are quite easy to use on all devices. All you need to do is tap the big yellow shield in order to connect. You can choose the server yourself, or let the service choose one for you automatically. Additionally, you can switch servers quite easily by clicking or tapping on the list and selecting another one.

Privacy and Security

Trust.Zone provides excellent privacy and security measures. It uses strong security protocols — L2TP and OpenVPN — to protect the users’ traffic. It also has a 256-bit AES encryption, just in case there is a data leak.

The company is located in Seychelles, outside any prying jurisdiction or data retention laws. Moreover, it implements a strict no-logging policy, meaning that it does not keep any of their users’ data

The service’s privacy policy is rather clear and concise, and it checks all the right boxes. The only piece of information that they keep is the email address that you provide upon subscription, which isn’t bad at all.

Server Locations

Trust.Zone does not offer a massive network that contains thousands of servers in over a hundred different countries. Instead, its grid is relatively small, offering 157 servers in 34 countries. Those include:

  • Americas: The US, Canada, Brazil
  • Oceania: Australia, New Zealand
  • Europe: France, the UK, Ukraine, Bulgaria, Latvia, Poland, Germany, Russia, the Netherlands, Finland, Sweden, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Romania, Belgium, Denmark, Norway, Lithuania
  • Asia: Turkey,India, Hong Kong, Singapore, Japan
  • Africa: South Africa

Compatible Devices

As mentioned earlier, you can install Trust.Zone on smartphones and desktop devices, in addition to some routers. It only features dedicated apps for Windows, Linux, Mac, Android, and iOS devices.

Those with enough technical knowledge would probably be able to expand the service’s compatibility manually and include additional platforms, systems, and devices. However, those who aren’t as knowledgeable are limited to these five operating systems.

Installation and Setup

Another great thing regarding Trust.Zone is how easy it is to install and use. Simply click the download link on the website, and your installation will be underway. After about three minutes, everything should be in place, and you can start using the service immediately.

That is all it takes, so Trust.Zone definitely scores a few points when it comes to easy install and setup.

Protocols

Trust.Zone uses only two protocols: OpenVPN and L2TP. Both are strong, with OpenVPN even being the industry standard, and the best of the best up until this point.

The technology behind it is open sourced, and the protocol is constantly upgraded and maintained by the community. This is why it is a preferred protocol, and why pretty much every VPN in the world uses it.

Pricing and Payment options

Trust.Zone is one of the most affordable VPN services out there, and as far as prices go, it is extremely cheap. Payment plans include:

  1. Free test (3 days/ 1GB).
  2. 1-month plan for $8.88 per month.
  3. 1-year package at $39.95 or $3.33 per month.
  4. 2-year plan for $69.15, or $2.88 per month.

With the one-year plan, you can save up around 63%, while the two-year service allows you to save as much as 68%. Additionally, you can pay via a wide variety of payment methods, including credit cards, PayPal, Bitcoin, other cryptocurrencies, or Paymentwall. If you choose to use Bitcoin, you will also get a 10% discount.

The company offers a 10-day money back guarantee that is, unfortunately, rather restrictive. There are a number of conditions you have to submit before getting the money back. Those include emailing the service within ten days from purchasing a plan and having bandwidth usage below 1GB.

However, if you use Bitcoin, you will get your money back at the exchange rate BTC will have at the time of the refund — not when you paid or even when you submitted your refund request.

Help and Support

Customer support is an important aspect that should not be overlooked when you consider buying a VPN. In case something happens and the service does not function as it should, you need to find a way to fix it, and customer support is your best option. This is why you need a service that answers fast, and offers multiple ways to establish contact.

Unfortunately, Trust.Zone does not seem to offer 24/7 customer support. You can only get help by filling up a contact form on their website, and they are only available Monday through Friday, from 6am till 4pm GMT.

On a positive note, the service answers quickly during working hours, and provide you with plenty of information.

Trust.Zone Pros:

  • Affordable, with a free 3-day plan
  • Multiple payment methods
  • Good speeds
  • No logs
  • Works with Netflix
  • Decent server network
  • Easy to install and use

Trust.Zone Cons:

  • Limited device support
  • Very limited customer support
  • Short money-back guarantee with a long process

Other VPN Providers

If you’re still not too sure about Trust.Zone, the list below features some of the highest-ranked brands in the industry:

Rank
VPN Provider
Link
1
expressvpn
  • 30-Day Money-back Guarantee
  • Unlimited Bandwidth
  • Apps For All Your Devices
  • 24/7 Live Support
Visit ExpressVPN

 

Conclusion

Trust.Zone is a decent VPN service that offers strong encryption and good security protocols, as well as excellent speed, and a relatively good server network. It covers smartphones and desktops, but not many other devices, which makes it a bit limiting in that regard.

Additionally, its customer service is only available during business days from 6am till 4pm GMT, which is another disadvantage in an industry where customer support should be available 24/7. Other than that, Trust.Zone is not a bad service, and being outside of the ‘curious’ jurisdictions is a major bonus. On top of that, it is very cheap and affordable, so it might be worth a look, although there are many better alternatives out there.

Review Summary

Trust.Zone is a Seychelles-based VPN service with strong and reliable privacy features. It has its weaknesses, as well as its strengths, but in the end, it is average and not particularly impressive. Even so, it might be worth looking into, as it is still pretty capable and very cheap.

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